Hi Friend...

Thank you for landing at The Lab.
We would like to keep you up-to-date on the current COVID-19 changes and how we are responding to them.
Click here to find out more.

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The Policies.

Cancellation Policy.

Hey Friend!

Thanks for peeping our policies before you book your treatment.

These guys are in place to protect our buns and our business. If you make and confirm your appointment you are agreeing to adhere to these simple rules... 

  • Canceling with less then 24 hours notice will incur a fee equal to 100% of the original value of the appointment. 
  • Late arrivals (5 minutes or later) will automatically forfeit their appointment and 100% of the original value is payable. If you are running a couple of mins late please contact the studio immediately to let us know.
  • NO SHOWS are required to pay 100% of their original appointment value within 24 hours or they will forfeit any future bookings. 

Thank you for understanding the struggle of small business, we look forward to seeing your face soon!