Work With Us

We’re looking for a Lash Lift & Tint Specialist to join our team at The Lab.

25–35 hours per week.
Above-award pay.
Remuneration based on experience.

Someone who is deeply skilled, calm in their delivery and takes real pride in their standard of work.

This role is perfect for someone who understands that beauty is in the detail. Someone who works with intention, has a trained eye and knows how to hold space for a client while delivering consistent, beautiful results.

Role Overview.

You’ll be our go-to for lash lifts and tints, offering high-quality, natural enhancements in a calm, elevated environment.

We’re looking for a specialist, not a generalist—someone who genuinely loves this work and wants to keep refining their craft within a team that values excellence.

Responsibilities.

• Perform lash lifts and tints with confidence, precision and care.
• Manage your own time and workspace to ensure a smooth client experience.
• Maintain hygiene, safety and professional service standards.
• Educate clients on aftercare and retention.
• Support the studio with stock control, preparation and small shared tasks.
• Hold space for clients in a calm, professional, friendly and warm way.
• Represent The Lab’s brand and values in how you work and communicate.

Qualities We’re Looking For.

• Detail-obsessed: You care about the small things, and your work shows it.
• Gentle confidence: You know your craft and hold space calmly.
• Self-led: You manage your time, mindset and clients independently.
• Consistent: Your results don’t fluctuate from one day to the next.
• Open to growth: You’re always looking to refine and improve.
• Quietly passionate: You love what you do, and it shows in how you show up.
• Professional: You balance warmth with boundaries and always respect the client experience.

Experience Required.

• Prior training or certification in lash lifting and tinting.
• A minimum of one year’s experience performing lash lifts and tints.
• Confidence working with all lash types and adapting technique.
• Confidence recommending aftercare products and complementary services.

Bonus: Experience with brows, though not essential.

We’re looking for a Brow Specialist to join the team at The Lab.

25–35 hours per week.
Above-award pay.
Remuneration based on experience.

Someone who treats brows like an art form and understands that how you carry out the work matters just as much as the result.

This isn’t a rushed, high-volume role. We’re known for our precision, our elevated environment and the care we put into every appointment. We’re looking for someone who respects that energy—and adds to it.

Role Overview.

You’ll be responsible for delivering beautiful, tailored brow services that align with The Lab’s signature aesthetic and standard.

You’ll work independently but within a deeply supportive, creative and accountable team.

Responsibilities.

• Perform precise brow shaping, tinting and dyeing.
• Tailor each appointment to suit individual face structure and preferences.
• Educate clients on maintenance, aftercare and realistic expectations.
• Manage your own time and workspace to ensure a seamless client experience.
• Maintain a clean, calm and elevated service environment.
• Support the studio with small shared tasks and collaborative energy.
• Uphold The Lab’s brand, standards and aesthetic in how you work and present.

Qualities We’re Looking For.

• Highly skilled: Your work is clean, balanced and considered.
• Intuitive: You know how to read the room and the client.
• Self-aware: You’re grounded, receptive to feedback and always evolving.
• Detail-oriented: You notice what others miss.
• Professional: You balance warmth and boundaries with ease.
• Calm and consistent: No ego, no drama—just solid work and grounded energy.
• Passionate: You care about the work and the people it touches.

Experience Required.

• One to two or more years of experience in brow artistry.
• Strong skills in brow shaping, tinting and dyeing.
• Certification or formal training in brows preferred.
• Confidence working independently and managing your own column.

Bonus: Confidence in lash services.

We’re looking for a Studio Manager to join our team at The Lab.

15–20 hours per week.
Above-award pay.
Remuneration based on experience.

Someone who can carry the space with care, hold standards without micromanaging and be a stable, proactive presence across the business. This isn’t a passive or reactive role.

We’re looking for someone who can take initiative, spot what needs doing and get it done—without needing to be asked.

Role Overview.

You’ll work closely with the owner to manage the studio environment, guide the team and ensure the smooth day-to-day running of all studio operations.

You’re the go-to person for structure, solutions and support—and you set the tone for how the team moves.

Responsibilities.

• Manage studio bookings, rosters and the internal calendar.
• Ensure the space is running to standard across presentation, cleanliness, stock and mood.
• Support the team with check-ins, reminders, timekeeping and following protocol.
• Troubleshoot issues, gaps or inefficiencies and offer solutions.
• Work closely with the owner to deliver projects and streamline systems.
• Support hiring, onboarding, training and performance review processes.
• Anticipate needs and take proactive action to support the team.
• Keep everything moving forward with minimal direction or follow-up.

Qualities We’re Looking For.

• Leadership without ego: You keep people accountable without micromanaging.
• Clear communicator: You’re able to give direction without fluff or emotion.
• Systems thinker: You notice patterns, gaps and ways to do things better.
• Calm under pressure: You don’t crumble when the pace picks up.
• Loyal and reliable: You care about the brand and the team.
• Practical: You’re capable of actioning the small details as well as seeing the big picture.
• Self-motivated: You don’t wait to be told what to do.

Experience Required.

• Two or more years in a management, leadership or operations role.
• Experience in beauty, wellness, creative or retail spaces preferred.
• Confidence with scheduling, staff communication and problem-solving.

Bonus: Understanding of Canva, Google, Notion and Fresha.

We’re hiring a sharp, efficient and on-the-ball Admin / Virtual Assistant to anchor the backend of the business.

10–15 hours per week.
Above-award pay.
Remuneration based on experience.

This person is our go-to for making sure no ball is dropped and no detail is missed.

You love systems and structure and are obsessed with doing things thoroughly. You thrive in a role that supports others, works quietly in the background and creates order from chaos.

Role Overview.

This role is critical to ensuring the business runs smoothly behind the scenes.

You’ll assist with admin, digital systems, scheduling, internal projects and communication, and will often be supporting both the team and the owner simultaneously.

Responsibilities.

• Manage inboxes, scheduling and client communications.
• Organise and update SOPs, internal documents and workflows.
• Prepare onboarding packs, training materials and meeting notes.
• Assist with payroll, reports, expenses and basic accounting tasks.
• Support stock management, supplier coordination and data entry.
• Track deadlines and project timelines to ensure things move forward.
• Help coordinate marketing content and backend client communications.
• Keep things organised, consistent and running to a high standard.

Qualities We’re Looking For.

• Extremely organised: You don’t let details slip.
• Proactive: You look for what needs to be done and do it.
• Tech-savvy: You’re confident with software, systems and online tools.
• Clear communicator: You can write clearly and professionally.
• Self-led: You work well alone and don’t need constant supervision.
• Reliable and loyal: You show up, get it done and care about your work.
• Quiet confidence: You don’t need to be loud to make a big impact.

Experience Required.

• One to two or more years of admin or virtual assistant experience preferred, but not essential.
• Comfortable using Google Drive, Canva, Gmail and scheduling tools.

Bonus: Experience in creative, beauty, wellness or service-based businesses.

At The Lab, we believe in education, creativity and excellence.

This program is designed to develop your skills, build your confidence and prepare you for success!

What’s In It for You?

• Industry-Leading Training: You’ll receive personalised mentorship from our expert team, with access to advanced techniques, insider knowledge and The Lab’s signature approach to brows, lashes and skin treatments.
• Real-World Experience: Work alongside seasoned professionals in a fast-paced, high-standard environment, gaining practical skills and client interaction expertise from day one.
• A Springboard for Success: Our apprenticeships are more than just a training opportunity—they’re a launchpad for a fulfilling career in the beauty industry. Whether you aspire to become a specialist, a creative leader or even own your own business one day, we’re here to guide you every step of the way.
• Creative Opportunities: Be part of The Lab’s innovative projects, including editorial-style quarterly lookbooks, campaigns and behind-the-scenes creative work.
• Path to Growth: After completing your apprenticeship, you’ll have the chance to explore advanced training, leadership roles or even long-term opportunities within The Lab.

Who Should Apply?

This program is perfect for:

• School leavers who are passionate about beauty.
• Career changers looking for a fresh start in an exciting and growing industry.
• Creative souls eager to make their mark in the beauty industry.

Important Dates.

• Applications Open: January 13, 2026
• Apprenticeship Start: February 20, 2026